Terms & Conditions — gsc11

1. Definitions

In these Terms & Conditions, the following terms shall have the meanings ascribed to them below. Defined terms appear in title case throughout the document.

2. Eligibility & Acceptable Use

2.1 Age Requirement

The Platform is strictly for adults. You must be at least 21 years of age to register an account or place any wager on gsc11. This minimum age requirement reflects the standard adopted by the major international gaming regulators that govern platforms serving the Indonesian market. Any person who is under 21 years of age is expressly prohibited from using the Platform in any capacity.

2.2 Residency

You must be a resident of Indonesia to register on gsc11. Access from jurisdictions in which online gaming is explicitly prohibited at the federal level may be blocked at the platform's discretion. It is your sole responsibility to ensure that accessing and using gsc11 complies with any laws applicable to you in your jurisdiction.

2.3 Legal Capacity

By registering, you confirm that you are acting on your own behalf, that you are legally capable of entering into a binding contract, that you are not subject to any court order or legal restriction that would prevent your use of the Platform, and that you are not registered as a self-excluded player on gsc11 or any affiliated platform.

2.4 Employees & Associates

Employees, contractors, directors, and immediate family members of gsc11 and its affiliated technology, payment, and game-supply partners are not permitted to hold active player accounts or participate in real-money gaming on the Platform.

3. Account Registration & KYC

3.1 Registration Process

To access real-money services on gsc11, you must complete the registration process via the gsc11 Login page. You are required to provide your full legal name, date of birth, a valid email address, a mobile phone number registered in Indonesia, and a chosen username and password. All information submitted must be accurate, complete, and current.

3.2 One Account Policy

Each individual may register and maintain only one Account on gsc11. The opening of multiple accounts — whether using different identities, email addresses, IP addresses, or payment methods — is strictly prohibited. Where duplicate accounts are detected, gsc11 reserves the right to close all associated accounts, cancel any pending withdrawals, and permanently forfeit any balances held across those accounts.

3.3 Know Your Customer (KYC) Verification

gsc11 is required to verify the identity of members before processing withdrawals and at other risk-based trigger points. You may be asked to submit one or more of the following documents:

• A valid national identity card (KTP) or passport;
• A recent utility bill or bank statement confirming your registered address (dated within the last three months);
• A screenshot or statement confirming ownership of the bank account or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja) used for deposits.

Failure to provide requested documentation within the timeframe specified in the verification request may result in temporary suspension of withdrawal capabilities until the requirement is satisfied.

3.4 Account Security

You are solely responsible for the confidentiality of your login credentials. gsc11 will never proactively request your password via any channel. You must notify gsc11 immediately at [email protected] if you suspect that your account has been accessed by an unauthorised third party. Until such notification is received, gsc11 bears no liability for transactions conducted using your credentials.

4. Deposits

4.1 Accepted Payment Methods

gsc11 accepts deposits via the following channels, all processed in Indonesian Rupiah (IDR):

• Local Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI (Bank Syariah Indonesia)
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

4.2 Minimum Deposit

The minimum deposit amount is Rp 10.000. Deposits below this threshold will be rejected automatically by the payment gateway. There is no maximum deposit limit imposed by gsc11, though individual payment providers may impose their own transaction caps.

4.3 Processing Time

Deposits made via local bank transfer are credited to your gsc11 Account within five minutes of confirmed receipt on the platform's end. E-wallet deposits via OVO, DANA, GoPay, ShopeePay, and LinkAja are generally instant. gsc11 is not responsible for delays caused by your bank or e-wallet provider.

4.4 Deposit Source

All funds deposited on gsc11 must originate from a bank account or e-wallet registered in your own name. Deposits originating from third-party accounts will be returned and the depositing account suspended pending investigation. gsc11 does not accept deposits made with the proceeds of criminal activity.

5. Withdrawals

5.1 Eligibility to Withdraw

Withdrawals may only be requested by Players who have completed the KYC verification process set out in Clause 3.3. Withdrawal requests submitted prior to KYC completion will be queued and processed only once verification is confirmed.

5.2 Withdrawal Methods & Processing Time

Withdrawals are processed to the same bank account or e-wallet used for your most recent deposit, subject to the platform's payment routing rules. The average withdrawal processing time is under five minutes for verified accounts, 24 hours a day, seven days a week, including Indonesian public holidays such as Idul Fitri and the fasting month of Ramadhan.

5.3 Minimum & Maximum Withdrawal

The minimum withdrawal amount is Rp 50.000. Maximum single withdrawal amounts are determined by your membership tier and the payment method selected. Contact support at [email protected] for details on your account's current withdrawal limits.

5.4 Withdrawal to Own Account Only

All withdrawals must be directed to a bank account or e-wallet registered exclusively in your own name, matching the identity documents provided during KYC. Withdrawal requests to third-party accounts will be declined.

5.5 Pending Wagering Requirements

Real Money Balance may be withdrawn at any time subject to the eligibility conditions above. Bonus Balance that has not yet met the applicable Wagering Requirement cannot be withdrawn and will not be included in any withdrawal calculation until the requirement is satisfied in full.

6. Bonuses & Promotions

6.1 General Bonus Terms

gsc11 offers a range of promotional bonuses including, but not limited to, welcome deposit bonuses, weekly cashback on net losses, reload bonuses tied to BRI Liga 1 fixtures, and seasonal promotions coinciding with Indonesian cultural events such as Chinese New Year (Imlek), Idul Fitri, and Indonesian Independence Day (17 August). Each promotion is governed by its own specific terms, which are published on the relevant promotion page and take precedence over these general bonus terms in the event of a conflict.

6.2 Wagering Requirements

Unless stated otherwise in a promotion's specific terms, all bonus funds are subject to a minimum wagering requirement before withdrawal is permitted. The applicable multiplier is stated on each promotion page. Not all games contribute equally to wagering requirements — slots typically contribute 100%, while live casino and sports betting may contribute at a lower rate or not at all. The contribution schedule for each promotion is published alongside the relevant wagering multiplier.

6.3 Bonus Abuse

gsc11 monitors bonus usage patterns continuously. Where the Company determines, at its sole discretion, that a Player has engaged in bonus abuse — including but not limited to the opening of multiple accounts to claim the same promotion, placing offsetting bets to satisfy wagering requirements with minimal risk, or systematically exploiting technical errors — gsc11 reserves the right to void all bonus funds, cancel pending withdrawals attributable to those bonuses, and permanently close the offending account.

6.4 Bonus Expiry

Bonus funds that are not wagered through within the period specified in the relevant promotion's terms will expire and be automatically removed from the Account Balance without notice. It is the Player's responsibility to track bonus expiry dates.

7. Gameplay & Fair Play

7.1 Game Integrity

All games available on gsc11 — including slots from Pragmatic Play, Microgaming, NetEnt, Spribe, and Pocket Games Soft; live casino tables powered by Evolution Gaming and Pragmatic Play Live; and the Bandar Ceme and Andar Bahar card game rooms — are certified by independent testing laboratories for fairness, randomness, and compliance with the stated Return to Player (RTP) percentages. Published RTP figures are available in the game information panels within the Platform.

7.2 Bet Settlement

All bets are settled in accordance with the rules of the applicable game or sports market as published on the Platform at the time the bet was placed. In the event of a dispute over settlement, gsc11's records shall constitute the authoritative record unless a clear technical error can be demonstrated.

7.3 Technical Malfunctions

In the event of a technical malfunction affecting game outcomes, gsc11 reserves the right to void affected bets and return stakes to players. No compensation beyond the return of the original stake will be payable in such circumstances. Bets placed with knowledge of a technical error or exploit will be voided and the account reviewed.

7.4 Sports Betting — Mix Parlay & Asian Handicap

gsc11's sportsbook supports mix parlay (accumulator) and voor bola (Asian Handicap) markets on football competitions including BRI Liga 1, the EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, Piala AFF, and Timnas Indonesia internationals. Specific rules governing match postponements, abandoned fixtures, and void legs in accumulator bets are set out in the Sportsbook Rules, accessible from the sportsbook section of the Platform.

8. Prohibited Conduct

The following conduct is strictly prohibited on the Platform:

• Registering more than one Account, or registering on behalf of another person;
• Providing false, inaccurate, or misleading information during registration or KYC;
• Using automated tools, bots, scripts, or software to place bets or interact with the Platform;
• Colluding with other players to gain an unfair advantage in any game;
• Engaging in any form of match-fixing, inside-information betting, or sports fraud;
• Laundering funds or using the Platform to facilitate any financial crime;
• Attempting to reverse-engineer, decompile, or exploit the Platform's source code or game logic;
• Circumventing any geographic or access restriction imposed by gsc11;
• Harassing, threatening, or abusing gsc11 staff or other members via any channel.

Any Player found to have engaged in prohibited conduct will have their account suspended or permanently closed. Balances associated with prohibited conduct may be forfeited. Where prohibited conduct constitutes a criminal offence, gsc11 reserves the right to report the matter to the relevant authorities and cooperate fully with any resulting investigation.

9. Intellectual Property

All content on the Platform — including but not limited to the gsc11 brand name, logo, design elements, game interfaces, software, text, graphics, and data — is the intellectual property of gsc11 or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any content from the Platform without the prior written consent of gsc11. This prohibition includes the scraping of odds data, game result data, or any other structured data from the Platform by automated means.

10. Privacy & Data

gsc11 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

gsc11 employs 256-bit SSL encryption for all data in transit, bcrypt password hashing for stored credentials, and optional two-factor authentication (2FA) for account access. Player funds are held in segregated accounts separate from operational capital. These measures reflect the same security infrastructure used by Indonesia's major digital banks, including BCA and Mandiri.

11. Limitation of Liability

To the maximum extent permitted by applicable law, gsc11's aggregate liability to you for any claim arising from your use of the Platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total amount deposited by you into your Account in the 30-day period immediately preceding the event giving rise to the claim.

gsc11 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of opportunity, even if gsc11 has been advised of the possibility of such damages.

Nothing in these Terms & Conditions shall limit or exclude liability for fraud, for death or personal injury caused by gsc11's negligence, or for any other liability that cannot be excluded or limited under applicable law.

12. Suspension & Termination

12.1 Termination by the Player

You may close your gsc11 Account at any time by contacting customer support at [email protected]. Prior to closure, any Real Money Balance remaining in your Account will be returned to your verified payment method, subject to the completion of any outstanding KYC requirements. Bonus Balance that has not satisfied its Wagering Requirement will be forfeited upon closure.

12.2 Suspension or Termination by gsc11

gsc11 reserves the right to suspend or permanently close any Account, with or without prior notice, where:

• The Player has breached any provision of these Terms & Conditions;
• The Player has provided false or misleading information at any stage;
• gsc11 is required to do so by a regulatory, legal, or law enforcement authority;
• gsc11 reasonably suspects the Account is being used for money laundering, fraud, or other criminal activity;
• The Player's continued use of the Platform poses a risk to the integrity of games or the security of the Platform.

12.3 Self-Exclusion

Players who wish to exclude themselves from the Platform for responsible gaming reasons may activate self-exclusion directly from the Account dashboard or by contacting support. During a self-exclusion period, the Account will be locked and all marketing communications will be suspended. See the Responsible Gaming page for full details on available self-exclusion durations and cooling-off periods.

13. Governing Law

These Terms & Conditions and any dispute or claim arising from or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which gsc11 holds its international gaming license.

gsc11 operates under an internationally recognised gaming license. Players are solely responsible for determining whether accessing and using the Platform is lawful under the laws applicable to them in their country or region of residence. gsc11 makes no representation that the Platform is appropriate or available for use in any specific jurisdiction.

Any dispute that cannot be resolved through gsc11's internal complaints process (see Clause 15) shall be referred to binding arbitration under the rules of a mutually agreed international arbitration body. Class action proceedings are expressly waived by both parties to the extent permitted by law.

14. Amendments

gsc11 reserves the right to amend these Terms & Conditions at any time. Where changes are material, gsc11 will provide at least 7 days' advance notice by posting a notice on the Platform's homepage and, where practicable, by sending an email notification to the registered address associated with each active Account.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised terms, you must cease using the Platform and contact support to arrange the return of any Real Money Balance in your Account before the amendment's effective date.

The date at the top of this page reflects the most recent revision. We recommend that you review these Terms & Conditions periodically to stay informed of any updates.

15. Contact Information

For questions, complaints, or requests relating to these Terms & Conditions, account matters, or any other aspect of the gsc11 service, please contact our support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +62 811 0000 1111
• Live Chat: Available 24/7 via the chat widget on the Platform, staffed by Indonesian-speaking agents operating in Western Indonesia Time (WIB, UTC+7).

gsc11 aims to acknowledge all written complaints within 24 hours (WIB) and to provide a substantive response within 5 business days. For urgent account-security matters, Live Chat is the fastest channel.